Refund policy

Return and Refund Policy

Return window: You can request a return within [7 DAYS] of delivery. The item must be unused and in its original packaging, with tags and accessories.

How to return: Email [baviraonline@gmail.com] with your order number, the reason and photos. We'll reply within [2 BUSINESS DAYS] and arrange a pickup if the return is approved.

Damaged, defective or wrong items: Tell us within [48 HOURS] of delivery with photos or a video. We'll send a replacement or give a full refund, and we cover the return shipping.

Non-returnable items: [personal-care and hygiene items, customised products, "Final Sale" items], and anything used or damaged after delivery. (Damaged or wrong items are always covered.)

Return shipping: We pay if the item is faulty or wrong. The customer pays if they change their mind or order the wrong size.

Cancellations: Cancel before your order ships for a full refund.

Contact: [baviraonline@gmail.com] |